List of features 

Reporting 

• Reporting made easy with multiple ways to filter, group, and sort your data
• Easily choose the needed fields for your report using the export feature
• Export to Microsoft Excel in one click
• Save unlimited report templates 

User Interface

• User Friendly
• Color coding per record: Quickly know if a service card is open or closed at a glance
• Quick search capability
• Control your categories and departments from within the application

Workflow for Sending Service Cards

• Send service cards to appropriate personnel in one click
• Control the default message in the body of each email sent from the system
• Add as many people as needed to the email list of a service card with ease
• To ensure that cards are being sent, a confirmation message is automatically added.

Stability and Access

• The service card application is web based and is only accessible from with the village’s network.
• Remote access is available
• Firewall protected